INSTALL  A  WEBCAM  -  INSTALLATION  CD

This section will teach you how to install a new WebCam using the Installation CD that came with it. The Installation CD usually comes with the webcam's Driver files and some software that allows you to Record (Capture) Video and Take Pictures using the webcam. In this example you will plug the webcam into a USB Socket after the Installation CD files have been installed. This is because the Driver files will be installed first, so that Windows Vista can detect and then install the webcam (hardware-wise) as soon as it is plugged into the USB Socket. I will also use Custom Installation options to show you that custom installation and advanced settings in general are nothing more than additional questions and/or settings.

Begin by inserting the webcam's Installation CD into your CD Drive (or DVD Drive) and then wait for the AutoPlay window to appear (Fig 1.1), if the Windows Vista AutoPlay feature is switched on that is. If it is switched on you will given the option of opening the folder of the Installation (WebCam) CD or running the webcam's Setup.exe file. You should click on the RUN SETUP.EXE option. To automatically RUN the Setup.exe file of a CD, each time it is inserted, put a tick next to the option marked ALWAYS DO THIS FOR SOFTWARE AND GAMES before clicking on RUN Setup.exe. If the AutoPlay feature is switched off you will have to open the folder of the Installation (WebCam) CD and then double click on the Setup (or Setup.exe) file.


Fig 1.1  Click on the RUN SETUP.EXE option to start the Installation Wizard....



Fig 1.2  ....OR open the WebCam's CD folder and then click on SETUP.EXE to start the Installation Wizard.

Regardless of the way the Setup file is executed (launched) it will start the Installation Wizard (Fig 1.4), after you have clicked CONTINUE on the UAC (User Account Control) security requester that appears.



Fig 1.3  Click on the CONTINUE button to continue

User Account Control (UAC) is a feature of Windows Vista that helps to prevent unauthorized changes to the computer, such as deleting a system file or installing software. When attempting to install this Logitech QuickCam the UAC security requester above automatically blocks you off, because it wants to know if you are the one attempting to install this Logitech QuickCam and not a piece of malicious software for example. In the above case simply click on the CONTINUE button to continue, or on the CANCEL button to cancel the installation process.

At any time throughout the installation process you can click on a CANCEL button, if one is available, to Cancel the installation process. However. In some cases, generally speaking, even if you click on a CANCEL button the installation might have gone too far for it to be stopped, cancelled and/or reversed. So think very carefully before deciding to install any thing onto your Computer.



Fig 1.4  The Installation Wizard's first window

After clicking on the CONTINUE button of the UAC security requester the Installation Wizard starts (Fig 1.4 above). The Installation Wizard has the task of copying the necessary files (scripts, instructions, actual files and so on), amongst other things, in order to make the installation process easier for Windows Vista and you.

In Fig 1.4 above the normal settings would be set to ENGLISH, TYPICAL INSTALLATION and GET THE LATEST SOFTWARE, but here I have changed TYPICAL INSTALLATION to CUSTOM INSTALLATION, by clicking on its radio (circle) button, and switched off GET THE LATEST SOFTWARE by un-ticking it. The next thing to do is unplug the webcam, if it is already plugged into a USB Socket, and then disable any Anti-Spyware/Anti-Virus/Etc software that may conflict (block) the installation process. If you do this, make sure you are not on the Internet at the time as you will be vunerable to virus attacks and so on. Click on the NEXT button to continue.

If you want to change the Language used from now on with the installation wizard, and with the software later, select a different langauge by using the CHOOSE YOUR LANGAUGE drop-down menu.

The reason why I have switched off GET THE LATEST SOFTWARE is because in my experience an Installation CD normally contains the latest software but more importantly because downloading extra/updated software during the installation process can mess up the installation process. A slow computer with a slow internet connection can freeze/crash the computer due to lack of resources for examaple, so that when you try to re-install the webcam any half-installed/corrupted files actually prevent the re-installation from working.



Fig 1.5  Do you want to install the Driver files only?....or the Software as well?

Step 2 of the installation process (Fig 1.5 above) allows you to choose which software you want to install, Driver files only or Driver files and QuickCam Software, and where you want to install that software. With the software it is best to install the Driver files and the QuickCam Software, by leaving the LOGITECH QUICKCAM SOFTWARE AND DRIVERS option selected, unless you need to individually install each piece of software.

As well as installing the Driver files, which are necessary for other software to use (i.e Messenger software), this particular installation will install the QuickCam software which installs one (front-end) program to do all the webcam's work. With some Installation CDs, at this point, you can put a tick next to each program you want installing. This is because they do not make a front-end (all-in-one) program. They split the installation into smaller Install sections such as: WebCam Manual, Online Registration, Driver files, Video software, E-Mail software and so on.

When installing software its files (individual programs) are normally stored inside the system folder called Program Files. In this case the QuickCam software (front-end program) will also be stored inside the Program Files folder. However. If you want to install the software into a different folder you can do, by clicking on the BROWSE button.



Fig 1.6  Click on the BROWSE button to change the software's storage folder



Fig 1.7  Select a storage folder from the folder requester and then click on OK to continue




Fig 1.8  The software will be stored inside this storage folder (destination location)

In the above BROWSE example the initial (default) storage folder is a storage sub-sub-folder called QuickCam10 which is inside a sub-folder called Logitech. Logitech is a sub-folder inside the system folder Program Files. All software should be installed inside a newly created sub-folder, such as Logitech, but never inside the Program Files folder itself. This is due to uniform and restrictions. Therefore. In this example I created myself a sub-folder called Laptop_WebCam, inside the Program Files folder, before clicking on the BROWSE button and selecting Laptop_WebCam (Fig 1.7 above). After doing this and then clicking on the OK button the path name for Laptop_WebCam is displayed inside the DESTINATION (software storage) LOCATION path name box (Fig 1.8 above). If you want an example of BROWSEing for a folder see Fig 2.1 onwards of the previous, Download A Driver File, section.

One reason for choosing a different storage folder, as opposed to using the software's default storage folder, is when a previous installation of some software prevents you from re-installing. For example. Imagine you have installed some Paid-For software, used it and then decided you want to uninstall it for whatever reason(s). A few months later you decide to re-install the software again but when you do so it will not re-install, usually due to a mangled/corrupted left-over file. The re-installation wizard detects an undeleted/uninstalled file and thinks the software is still in good working order, purely because the storage folder exists and has a (mangled/corrupt left-over) file inside it. The re-installation wizard may not check to see if the files are in good working order or execute a file in order to test it. In these kinds of scenario you can try and re-install to a different storage folder, thereby making the re-installation wizard think you are doing a clean (first time) installation.

The ENABLE VOIP DEVICE MANAGEMENT option (Fig 1.5 above) should be left ticked. It manages the VOIP device (webcam) for you. VOIP (Voice Over Internet Protocol) is an internet protocol (technology) that voice and video calls use over a broadband line for example. Software such as Skype messenger and Yahoo messenger use VOIP to make cheap voice (telephone) calls and video (webcam) calls over the internet. In this example the QuickCam software takes care of the VOIP side of things for you.

With the settings in Step 2 set up - LOGITECH QUICKCAM SOFTWARE AND DRIVERS selected, C:\Program Files\Logitech\QuickCam10 as the path name for the storage folder and the ENABLE VOIP DEVICE MANAGEMENT option on (ticked) - the next thing to do is click on the NEXT button (Fig 1.5 above).



Fig 1.9  Select I AGREE THE TERMS IN THE LICENSE AGREEMENT to continue

Clicking on the NEXT button (Fig 1.5 above) will take you to the License Agreement window (Fig 1.9 above), where you must agree to the Terms & Conditions before continuing.

Read the License Agreement carefully. Although these tend to contain useless information, they usually explain Copyright issues or Usage issues that clarify who can use the software and who cannot. So if, for example, you are told that a certain piece of software is Free and/or Free to use you may want to clarify this by reading the agreement. Some installation wizards do not allow you to continue, by fading out (ghosting) the NEXT button, until you have read (scrolled down) the license agreement. When you are ready and if you agree, select the I AGREE THE TERMS IN THE LICENSE AGREEMENT radio (circle) button and then click on the NEXT button to continue.



Fig 1.10  The Driver files and QuickCam software are now being set up/installed

After clicking on the NEXT button the Driver files and QuickCam software will begin to install, denoted by the standard green progress guage (above). At some point a small window will appear with a solid green progress guage on it (below) informing you of what is happening with one or more program installations. For example. If the main installation is installing a video program and an audio program a solid green progress guage window might appear, like below, to state it is Copying Setup Files for one or more programs (i.e for the video program and for the audio program). Other installation wizards may use a percentage guage instead of a progress guage, which could be solid or in segments.



Fig 1.11  A solid green progress guage shows what is happening with one or more program installations




Fig 1.12  The standard green progress guage shows the overall progress of the installation

When the installation has installed the Driver files it might then ask you to plug the webcam into a USB Socket (as below) or it might wait until the overall installation has completed before asking you. Some installations do not ask you. They install everything and then expect you to plug the webcam into a USB Socket later on. A good installation wizard will always guide you, inform you and ask you along the way.



Fig 1.13  Plug the webcam into a USB Socket now that the Driver files have been installed

If you skip this part of the installation, by clicking on the SKIP button, you might have to manually find/install the Driver files later. One reason why you might be forced to do this anyway is because some installation wizards are not that good at detecting when you have plugged the webcam into a USB Socket, especially if that USB Socket is playing up due to it having damaged system files for example (i.e when the USB software (driver files) cannot communicate with the hardware (webcam) due to damaged USB system files).

If you choose to plug the webcam into a USB Socket now and the webcam is recognised you should see the following message appear.



Fig 1.14  The plugged in hardware (webcam) has been detected




Fig 1.15  Click on CANCEL to continue




Fig 1.16  Ignore this message

After the hardware detection message appears in Fig 1.14 above a Windows Vista message requester will appear shortly afterwards asking you to find/install the Driver files for the detected hardware (webcam). Ignore this Windows Vista message requester by clicking on its CANCEL button. What has happened here is that Windows Vista has started its own installation process due to it detecting the hardware (webcam) as well, but because you do not need Logitech and Windows Vista installing the same hardware CANCEL the Windows Vista installation process. Doing so means Windows Vista will inform you that its hardware installation failed (Fig 1.16 below) but this does not mean the Logitech installation process failed. The Logitech installation process installed the hardware (webcam) as normal with the correct Driver files (Fig 1.17 below).



Fig 1.17  The Logitech installation process succeeded in installing the hardware (webcam)

Although the message from the cancelled Windows Vista installation process is fading away (above) the webcam was installed correctly by Logitech, as the picture of my Telephone proves. If you wanted more reassurance you would go to Device Manager and check for the webcam's listing there, but the picture coming through the webcam should be enough assurance. Click on the NEXT button to continue.


Fig 1.18  Device Manager assures you that the hardware (webcam) has been installed correctly




Fig 1.19  Click on DONE to start using the webcam

After clicking on the NEXT button (Fig 1.17 above) click on the DONE button to complete the webcam installation process. This only completes the webcam installation process but as the message on the above windows states - We (the installation wizard) will launch the QuickCam application (control panel) for you. The QuickCam application is responsible for taking care of VOIP, as mentioned above, as well as the general stuff such as Audio and Video settings via its Audio/Video Tuning Wizard.

If you are re-installing the webcam over a previous, corrupt/bad/not fully installed installation, you may be asked to restart the computer in order for everything to register with Windows Vista upon start-up/reboot. If you are dong something important on the computer besides installing the webcam you should click on RESTART LATER, otherwise click on RESTART NOW.



Fig 1.20  Click on RESTART to restart the computer now


SETTING  UP  THE  WEBCAM

When the QuickCam application (control panel) opens it presents you with an Audio Tuning Wizard, if it detects this is your first time at using the application or when ever it feels the audio settings need correcting. The first window of the audio tuning wizard is just an introduction so click on the NEXT button to continue.

 
Fig 2.0  The QuickCam control panel
 
Fig 2.1  The audio tuning wizard

The first tuning window of the Audio Tuning Wizard (below) allows you to choose a device for Microphone Input and a device for Speaker Output. In this example the speaker output is set to use my laptop speakers and the microphone input is set to use the webcam's built-in microphone. If I want to change any of these default settings I can do, as shown in Fig 2.3 below, but I must have more than one device to choose from of course. In Fig 2.3 I have a choice for the microphone input, either use the webcam's built-in microphone or use my laptop's microphone socket.



Fig 2.2  The default audio settings




Fig 2.3  Click on a drop-down menu to change the audio setting for that device

After deciding on which speaker output and which microphone input to use, if you have a choice, click on the NEXT button (Fig 2.2 above) to continue. The next window (Fig 2.5 below) gives advice on where to position your microphone and speakers, if they are not built-in to the hardware. When you have read the advice click on the NEXT button to continue.

Also on the first tuning window is a small black Arrow button with the words Advanced Audio Options next to it. Clicking on the black arrow exposes the advanced audio options. However. I would not use them if you are a beginner because most of them have setting names you probably will not understand. And even if you look up what each setting means/does in the webcam's manual or on the internet you still might not be any wiser. Installation Wizards in general are usually programmed to give the best all-round settings anyway.



Fig 2.4  Click on the small black arrow to expose the Advanced Audio Settings




Fig 2.5  Read the advice carefully before clicking on the NEXT button to continue

The next window allows you to adjust the volume for the speakers. Again. Read the advice carefully before clicking on the NEXT button to continue. Click on the PLAY SOUND button to test the speakers and volume.



Fig 2.6  Click on the PLAY SOUND button to test the speakers and volume

The next window allows you to adjust the volume for the microphone. Again. Read the advice carefully before clicking on the NEXT button to continue. Speak the words you see on the window into the webcam's built-in microphone, or into an external (normal) microphone that is plugged into the computer's microphone socket, to test the microphone and its volume.

The red light on the right-hand-side should turn green when you start speaking, to indicate all is well, otherwise a microphone error message will appear (Fig 2.8 below). The error message is misleading though because the audio tuning wizard only gives you about 8 seconds in which to speak something, so if you are away from the microphone for at least 8 seconds the error message will appear automatically. If you do have a genuine microphone problem you should click on the BACK button to try and resolve the problem, but if all is well then click on the NEXT button to continue. Not all installations impose a time limit - They usually allow you to click on the NEXT button so that you can finish the installation process and then reolve any problems later on.



Fig 2.7  Click on the NEXT button to continue, when the red light has turned green.




Fig 2.8  A microphone problem has occurred

With the next window it is just a matter of clicking on the FINISH button to complete the whole installation process.



Fig 2.9  Click on the FINISH button to complete the whole installation process



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