This category will teach you how to use E-Mail with Windows Mail. An e-mail is a data file that must contain at least one E-Mail Address (i.e contactjohn@yoingco.com), a Subject (i.e Photos Attached) and a Message (in the form of a small note or a letter). An e-mail can also contain one or more Files (i.e Photographs and Documents) which are known as Attachments, but do not worry too much about this as e-mail Attachments, Sending, Receiving, Forwarding and so on will be explained in later sections. If you are not keen on learning about the technicals of E-Mail Servers I would suggest you read the next paragraph only before skipping to Getting Started below.

Windows Mail is the E-Mail Client that comes with Windows Vista. It has two main jobs to do - Send e-mail to your E-Mail Server and retrieve e-mail from your E-Mail Server. An e-mail server is like any other server. It is a master computer (normally your ISP's computer) that serves your e-mail needs. Basically. Windows Mail is the client (customer) server (program) that communicates with your e-mail (host's/ISP's) server. Together they relay your incoming and outgoing e-mail between computers (servers). Below is a diagram that shows how Windows Mail is used with an e-mail (ISP's) server.



A diagram showing how an e-mail client and an e-mail server interact

The above diagram (top-left) shows that you should start Windows Mail, Write (compose) an e-mail and then instruct windows mail to SEND that e-mail to your ISP's computer. Windows Mail communicates with your ISP's computer and gives it your e-mail account details along with the e-mail itself. Your ISP's computer, which monitors all extended internet connections coming from Internet Explorer as well as from Windows Mail and so on, then has to verify/authorize the received e-mail account's username & password and check the email for malware (viruses and so on) before it can then forward your email to the recipients ISP's computer. An example of setting up an e-mail account is given below.

Assuming the verification/authorization all went well, when the recipient's ISP computer receives the email it goes through a similar verification/authorization process before putting the e-mail into the recipient's INBOX. So at this point, assuming all went well, your e-mail is now on your recipient's ISP computer waiting to be downloaded (received) by them. When your recipient wants to recieve their e-mail they have to launch Windows Mail first, on their computer (shown above in blue, Recipient Starts Their Windows Mail), and then tell windows mail to RECEIVE ALL e-mail. What happens next is that their ISP's computer recieves the RECEIVE ALL E-MAIL request from windows mail, verifies/authorizes the request (by checking their e-mail account details) and then sends (downloads) them their e-mails if all went well with the verification/authorization process. When they have received all of their e-mails they should have the e-mail you sent amongst them.

GETTING  STARTED

Before launching windows mail make sure you have the Main Internet Connection, as described in The Internet section, open. Windows mail expects the main internet connection to be open so that it can use an Extended Internet Connection (also explained in The Internet section) to communicate directly with your ISP's computer. Therefore, there is no need to have Internet Explorer open - Internet Explorer, which uses its own extended internet connection to download/upload files and webpages, has nothing to do with windows mail whatsoever. Failing to have the main internet connection open before launching windows mail might result in errors and/or the Dial-Up requester appearing.

To launch windows mail either click on its Quick Launch icon (Fig 1.0) or double click on its Desktop icon (Fig 1.1). If there are no windows mail icons in these places launch windows mail from the START menu - Click on the START button, then on ALL PROGRAMS and then on Windows Mail (Fig 1.2).



Fig 1.0  The Quick Launch icon




Fig 1.1  The Desktop icon




Fig 1.2  The START >> ALL PROGRAMS menu-item

As soon as you launch windows mail the first window you will see is its copyright message window (Fig 1.3). A few seconds later the main window will appear (Fig 1.4).



Fig 1.3  The copyright message window



Fig 1.4  The main window

If you have more than one e-mail client installed on your computer, such as Windows Mail and Microsoft Outlook, and windows mail is not the default (normal) e-mail client to use the following message requester will appear when you start windows mail. To make windows mail the default e-mail client, and to stop the message requester from appearing again, click on the YES button. Clicking on the NO button will allow you to use windows mail but next time around the message requester will appear again.


Fig 1.5  Click on YES to make Windows Mail the default (always used) e-mail client


SET  UP  AN  E-MAIL  ACCOUNT

Before you can send and/or receive e-mail you must first have an E-Mail Address & Password. You normally get an e-mail address & password when you sign up with your ISP (Internet Service Provider). For example. When I signed up with BT OpenWorld they gave me one e-mail address - yoingco@btinternet.com - and asked me to provide a password for it. I also have the e-mail address contactjohn@yoingco.com, with a password, from when I signed up for this website. I could also get a free e-mail address & password from the Internet, from Hotmail or Yahoo for example. However. Companies that give a free e-mail address & password, such as Hotmail and Yahoo, normally want you to manage your e-mail using their website only. To manage your e-mail using windows mail normally means you have to have a paid-for e-mail address & password, such as an ISP's e-mail address & password or a website owner's e-mail address & password.

At this stage you might be wondering "Why use Windows Mail? If I have an e-mail address & password I can check my e-mail from my ISP's website". And this is true, but the whole point of windows mail is that it does not rely on internet explorer and so does not inherit internet explorer's problems (slow speed, pictures not showing correctly and so on). Windows Mail for example is faster at sending/receiving e-mail, it allows you to manage more than one e-mail address & password, it is not bound to 250Mb of storage space (because it uses your hard drive space instead), it allows you to import/export e-mails and e-mail addresses and is generally better (feature-wise) than an ISP's website based e-mail client.

In order to use windows mail you must first set up an E-Mail Account for each e-mail address & password you want managing. So assuming you have an e-mail address & password already click on the TOOLS menu of windows mail, so that its menu-items appear, and then select the ACCOUNTS menu-item (Fig 2.0). The Internet Accounts window will then appear (Fig 2.1).



Fig 2.0  Select the ACCOUNTS menu-item from the TOOLS menu



Fig 2.1  Click on the ADD button to create a Mail Account

When the Internet Accounts window is opened for the very first time it will be displaying one News (Newsgroup) Account and have two Directory Services hidden, all of which you can ignore. What is important here is that there are no E-Mail Accounts available, simply because none have been created yet. Therefore I will now show you how to create an E-Mail Account.

Begin by clicking on the ADD button (Fig 2.1 above) to open the Account Wizard. The first window of the Account Wizard (Fig 2.2 below) asks you to choose an Account Type to create - E-Mail Account, Newsgroup Account or Directory Service. The last two have nothing to do with setting up an E-Mail Account, therefore leave E-MAIL ACCOUNT selected and just click on NEXT to continue.


Fig 2.2  Leave E-MAIL ACCOUNT selected and just click on NEXT to continue

After clicking on the NEXT button, above, the account wizard then asks you to type a Display Name into the DISPLAY NAME Edit Box (Fig 2.3 below). This is the name that people will see when you send them an e-mail. Simply enter your display name into the edit box and then click on the NEXT button to continue.


Fig 2.3  Type your Display Name into the edit box

The next thing the account wizard asks you for is your E-Mail Address, which needs to be typed into the EMAIL ADDRESS Edit Box (Fig 2.4 below). As said above, this is normally the e-mail address given to you by your ISP or a website owner e-mail address. So if you are with BT your e-mail address might be john.smith@btinternet.com. In which case that is what you would type into the edit box. In this example though I am not using my ISP e-mail address, I am using my Domain Name (website owner) e-mail address instead: contactjohn@yoingco.com. When you have typed your e-mail address into the edit box click on NEXT to continue.


Fig 2.4  Type your E-Mail Address into the edit box

The next set of information you are asked for is your ISP's Server (computer) information. More specifically its POP3 (Incoming/Receiving) and SMTP (Outgoing/Sending) Server details. These details can either be found on the Internet (i.e On your ISP's website) or by Telephoning your ISP directly. This is because this information can vary from one ISP to another. For example. One ISP might use mail (i.e mail.btinternet.com) for both their POP3 and SMTP servers, whereas another ISP might use pop3.ispname.co.uk and smtp.ispname.co.uk. In this example I have used this website's server details of mail.yoingco.com. So telephone your ISP and ask them "What are the POP3 and SMTP server details I have to enter into Windows Mail when setting up my E-Mail Account?". Once you have these details type them into their respective edit boxes, below, and then click on the NEXT button to continue.

POP3 is the server (ISP computer) used to receive your e-mail and SMTP is the server (ISP computer) used to send your e-mail. Normally you use the same server to send and receive your e-mail, because your contract is with the same company (i.e BT). However. In some cases you might of discontinued your contract but are still allowed to access your e-mail on their server for the next three months, for example, until the contract comes to a complete end. In which case you might need to set up POP3 to use the discontinued account server (so you can still receive your e-mail from them) and set up SMTP for use with your new/current account server. In other words. If you have just discontinued from BT but still want to receive your e-mail from them (off their server) you would set up POP3 as normal - mail.btinternet.com for example. If you then wanted to send e-mail as john.smith@btinternet.com you would set up SMTP with your new/current account server details - smtp.tiscali.co.uk for example. This means that your new ISP (Tiscali) would be the one to send your e-mail as john.smith@btinternet.com. Unfortunately though it is not that simple. Tiscali would want Authorization that e-mail sent by john.smith@btinternet.com is coming from account john.smith@tiscali.co.uk for example. Fortunately, windows mail can help. Authorization (Authentication) set up is explained later, so for this example leave the tick/check box next to the OUTGOING SERVER REQUIRES AUTHENTICATION option un-ticked.


Fig 2.5  Type your ISP's (or website's) POP3 and SMTP server details into the respective edit boxes

After entering your ISP's (or website's) POP3 and SMTP server details and clicking on NEXT (Fig 2.5 above), the account wizard then asks you for your e-mail UserName & Password (Fig 2.6 below). The UserName, also known as the Account Name, is either your e-mail address username only (i.e john.smith) or your full e-mail address (i.e john.smith@btinternet.com), depending on your ISP's requirement. The Password will be the password you gave your ISP when setting up your P.A.YG, Anytime or Broadband internet account. In this example I have used the username & password of the e-mail address that I gave myself as part of this website - contactjohn@yoingco.com.

If you want to type in your password each time you send/receive e-mail un-tick the option REMEMBER PASSWORD and leave the PASSWORD edit box empty. This is good for security reasons (i.e you do not want any trace of your password left on the computer, such as in a password file). By putting a tick next to the REMEMBER PASSWORD option you are telling windows mail to download your password information, stored on your computer, each time you want your ISP to verify your e-mail account details. If you have to type your password each time it means the password is sent straight down the telephone line, pure, and not sent down the telephone line as a password file for example.

Once you have entered your username, and password if need be, click on the NEXT button to continue.


Fig 2.6  Type your e-mail address UserName, and Password if need be, into their respective edit boxes

Always keep the documentation that was sent to you by your ISP, as it normally contains POP3 Server, SMTP Server, UserName and Password details amongst other things. These details come in handy when your computer needs re-installing or when you want to set up an e-mail account with the same details on more than one computer (so that you can check the same e-mail from Home and Work for example).

At this stage you have almost finished, but before you click on the FINISH button below you should put a tick next to the DO NOT DOWNLOAD MY E-MAIL AT THIS TIME option first. The reason for doing this is because below you will still modify this newly created e-mail account. Therefore you do not want to check if you have any e-mail, associated with this e-mail account, at this time because you have not finished modifying it.


Fig 2.7  Click on FINISH to close the Account Wizard....



Fig 2.8  ....and therefore complete the creation of this E-Mail Account.


SET  UP  AUTHENTICATION

With the Internet Accounts window still open (Fig 2.8 above) you might want to modify some of the e-mail account details further by adding Authentication to it. As said after Fig 2.4 above, you might need to add authentication (authorization) to an e-mail account if you are using a different POP3 server or a different SMTP server from that of your ISP's. For example. contactjohn@yoingco.com has no ISP with the company I registered the www.yoingco.com website with. Therefore I have to use my ISP's (BT Internet's) server in order to send/receive e-mail as contactjohn@yoingco.com. In some cases though, with other ISP's, I cannot just use my ISP's server to send/receive e-mail. I have to authenticate contactjohn@yoingco.com first.

To modify an existing e-mail account first select it and then click on the PROPERTIES button to continue (Fig 3.0). This will bring up the Properties window for that e-mail account (Fig 3.1).


Fig 3.0  Select an E-Mail Account and then click on PROPERTIES to continue



Fig 3.1  The Properties window for e-mail account contactjohn@yoingco.com

The properties window is split up into miniture windows called TABs, which are basically sub-windows. They are used in cases whereby the settings/information a to be displayed on the main window would make that main window too long/big. So the settings/information are split up into categories and then each category is displayed inside its own TAB (window).

The first TAB of the properties window is the General TAB. The first piece of information you can change on this TAB is the name to identify the Servers. For example. I could change mail.yoingco.com to Contact John, by typing Contact John into the edit box. This will not change the POP3 and SMTP server names set up in Fig 2.5 above, as the name inside this edit box is really reffering to the name of this e-mail account and not the actual server names.

Renaming makes sense when you have multiple e-mail accounts using the same server names. For example. I would not want to use mail.yoingco.com(default), mail.yoingco.com(1) and mail.yoingco.com(2) as the e-mail account names because this might become confusing. It would be much better to rename them Home, Business and Private for example so that I could distinguish between them.



Fig 3.2  Type the name you want to use for this e-mail account into the first edit box

The second piece of information you can change is the Reply Address (Fig 3.3 below), which is the e-mail address you want people to reply to when they receive an e-mail from you. The REPLY ADDRESS Edit Box is normally empty, which means you want your reply e-mail address to be the same as your normal (send) e-mail address, but you can insert a reply e-mail address if you want to. For example. If I leave the Reply Address edit box empty and send you an e-mail it will be from (sent by) contactjohn@yoingco.com and if you were to reply to that e-mail the reply e-mail address would also be contactjohn@yoingco.com. However. If I had used info@yoingco.com as the reply email address, by inserting info@yoingco.com into the Reply Address edit box beforehand, you would of replied to info@yoingco.com. You could manually change my reply e-mail address to info@yoingco.com yourself of course before replying to my e-mail but this is only if you know I have two e-mail addresses for example. Replying to an e-mail is explained in the Reply To E-Mail section.



Fig 3.3  Insert an alternative Reply E-Mail Address into the REPLY ADDRESS Edit Box, if need be.

Regardless if you have modified any information in the General TAB or not click on the Servers TAB to continue - Click on the actual word Servers, as shown below. I would definately modify the name for the Servers (Fig 3.2 above) before continuing though, if I were you.



Fig 3.4  Click on the Servers TAB to continue



Fig 3.5  The Servers TAB (window)

The only setting you need to change on the Servers TAB is the MY SERVER REQUIRES AUTHENTICATION setting, which you should put a tick next to only if your SMTP (Outgoing) Server requires authentication. If it does not require authentication, leave the MY SERVER REQUIRES AUTHENTICATION setting un-ticked.



Fig 3.6  Put a tick next to the MY SERVER REQUIRES AUTHENTICATION setting, if your Server requires you to.

When you put a tick next to the MY SERVER REQUIRES AUTHENTICATION setting the SETTINGS button becomes available (above). If you want your outgoing e-mail to be authenticated (authorized) using the same settings (UserName & Password) as your POP3 (Incoming) Server there is no need to click on the SETTINGS button. Otherwise, if you want to use different settings (UserName & Password) to authenticate (authorize) your outgoing e-mail, click on the SETTINGS button to bring up the Outgoing Mail Server window.


Fig 3.7  The Outgoing Mail Server window

When the Outgoing Mail Server window appears for the very first time the USE SAME SETTINGS AS MY INCOMING MAIL SERVER setting is the default setting. To authenticate (authorize) your outgoing e-mail using a different UserName & Password you need to change the default setting to LOG ON USING, by clicking on its radio (circle) button. Once this is done, you then have to enter the username & password you would like to use as the authenticating username & password into their appropriate edit boxes.


Fig 3.8  Enter your authorization UserName & Password into their appropriate edit boxes

In the above example I have used contactjohn@yoingco.com as the authorizing UserName, which means every time I send an email as contactjohn@yoingco.com my SMTP Server (mail.yoingco.com) first checks who is authorized to send an e-mail with the username contactjohn@yoingco.com. In this case contactjohn@yoingco.com is authorized to send an e-mail as contactjohn@yoingco.com.

The above is pretty straight forward. However. If I have the SMTP Server set up as mail.btinternet.com, so that the BT Server is the one sending my e-mail, and I have my contact e-mail address as contactjohn@yoingco.com it becomes a little more complex. To have my e-mail sent as contactjohn@yoingco.com using the BT Server I must authorize contactjohn@yoingco.com by typing yoingco@btinternet.com into the Outgoing Mail Server window above, along with its password. Once done, this means every time I send an e-mail as contactjohn@yoingco.com that e-mail is sent using the BT Server (mail.btinternet.com) and not my usual Website's Server (mail.yoingco.com). The BT Server then checks who is authorized to send an e-mail as contactjohn@yoingco.com - In this case yoingco@btinternet.com is authorized to send an e-mail as contactjohn@yoingco.com.

What the above means is that you could use any server to send your e-mail, as long as the server allows Authentication. You would need to know the server details of course as well as the e-mail account's username & password.

When you have typed in the authorizing username & password into their appropriate edit boxes (Fig 3.8 above) click on the OK button to take you back to the Servers TAB. From there, click on the Connection TAB.


Fig 3.9  The Connection TAB (window)

Clicking on the Connection TAB allows you to change the ISP connection used with Windows Mail and more specifically the connection used to connect to an e-mail account's server. Changing this setting also changes the default (normal) connection for Internet Explorer and all your other software in general, unless that software has been set up to use a specific ISP connection as well.

Although I only have one Dial-Up connection I have still put a tick next to the ALWAYS CONNECT TO THIS ACCOUNT USING setting. This acts as a security feature because it means only my BTOW (BT OpenWorld) Dial-Up connection will be used with Windows Mail and not a fake Dial-Up connection that might of been downloaded/installed by malware for example. In normal circumstances though you would leave this setting un-ticked so that you can use the default connection, which was set up with your Broadband CD for example.

When you have finished editing your e-mail account click on the APPLY button to apply your changes and then click on the OK button to return to the Internet Accounts window (below). The Security window and Advanced window settings should be left alone, although they are briefly explained below.


Fig 3.10  Click on the CLOSE button to finish

When you come back to the Internet Accounts window you will notice it now has an E-Mail account displayed at the top of the accounts list, named after the E-Mail account name you gave it in Fig 3.1 above. In this example it is named Contact John and is the Default e-mail account, because it is the only e-mail account. When there are other e-mail accounts you can select which one you want as the default e-mail account.

ADVANCED  SETTINGS

Under normal circumstances the Security TAB settings are left alone. Even if you contact your ISP for advice on setting up an e-mail account they should never ask you to change the security settings unless your Windows has become corrupt or you are requiring a non-default setup (which is very rare in normal circumstances).


Fig 4.0  The normal (default) Security settings

The Advanced TAB settings (below), under normal circumstances, should be left alone. However. If you contact your ISP for advice on setting up an e-mail account they may ask you to change some of the advanced settings.


Fig 4.1  The normal (default) Advanced settings

One of the settings you might be interested in setting is the LEAVE A COPY OF MESSAGES ON SERVER. Putting a tick next to this setting (Fig 4.2 below) means you want to be able to download your e-mails but at the same time leave a copy of those e-mails on your ISP's computer (server). This is good if you have two computers as it means both computers can download a copy. With no tick next to LEAVE A COPY OF MESSAGES ON SERVER only one computer can download the e-mails before they are deleted from the server.



Fig 4.2  Tick LEAVE A COPY OF MESSAGES ON SERVER to leave a copy of your e-mail on your ISP's server (computer)

There are two sub-settings to the LEAVE A COPY OF MESSAGES ON SERVER setting. The first one, REMOVE FROM SERVER AFTER ? DAY(S), will delete your e-mails from your ISP's server after the specified number of days. This setting allows you to keep your e-mails, on your ISP's server, much longer than normal which works well in E-Mail Back-Up scenarios. The second sub-setting, REMOVE FROM SERVER WHEN DELETED FROM 'DELETED ITEMS', means a specific e-mail will be deleted from your ISP's server only when it is deleted by you or windows mail from the Deleted Items folder in windows mail. Again, this is good in E-Mail Back-Up scenarios and also helps keep your ISP's server uncluttered if you regularly delete unwanted/finished-with e-mails.

When you have finished editing the Security and/or Advanced settings click on the APPLY button to apply your changes and then click on the OK button to return to the Internet Accounts window (Fig 3.10 above).



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